cuanwin138 Platform Privacy Notice

This page describes what we collect when you use cuanwin138 and how we keep that data protected. We operate across supported jurisdictions in Indonesia, including Jakarta, Surabaya, Bandung, and Medan, and we handle your personal information according to local data-protection rules and our own internal standards.

When you open an account on cuanwin138, verify your identity, or make a deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer from mobile banking, local payment, online payment, or e-wallet, we collect and store the data needed to process your request, confirm your identity, and settle transactions. We keep that data secure and do not share it beyond the processors and partners necessary to run the platform.

We explain below what data we collect, why we collect it, who we share it with, how long we keep it, and what rights you have. If you have questions about your personal information or wish to exercise your rights, contact our support team using the details at the end of this notice.

What Data We Collect on cuanwin138

We collect personal information in several categories. First, we collect account data: your email address, phone number, full name, and date of birth. Second, we collect identity documents for account verification—a photo ID (passport or national ID), proof of address (utility bill, bank statement, or lease agreement), and a recent photograph for facial verification. Third, we collect payment information: your registered payment method (bank account number, mobile wallet ID, or QRIS merchant code). Fourth, we collect transaction records: every deposit, withdrawal, and wager placed on cuanwin138.

We also collect technical data: your IP address, device type, browser version, and login timestamps. This helps us detect fraud, prevent duplicate accounts, and monitor platform stability. We use cookies to remember your preferences and keep you logged in—see the Cookies section below for details.

Account data
Email, phone, name, date of birth. Required for all cuanwin138 accounts and never deleted while your account exists.
Identity documents
Photo ID, address proof, photo. We retain these for 7 years after account closure for compliance and dispute resolution.
Payment information
Bank or wallet details. We store only your account holder name and the last 4 digits of your account number; full credentials are held securely by payment processors.
Transaction history
Every deposit, withdrawal, and wager. We keep transaction records for 5 years for tax and anti-money-laundering compliance.

How We Use Your Data

We use the data you provide to run cuanwin138 and comply with law. Specifically, we use your identity documents to verify you are who you claim to be and that you are in a supported jurisdiction. We use your payment information to process deposits and withdrawals—your data moves directly to e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or your bank (local payment, online payment, e-wallet, mobile banking), and these organisations hold their own copies according to their privacy rules.

We use your transaction history to settle wagers, generate account statements for your records, and detect fraud or collusion. We use your technical data (IP address, device fingerprint) to spot duplicate accounts or suspicious activity. We use your email and phone to send account notifications, settlement confirmations, and support responses—we never send marketing messages unless you opt in.

Data sharing: We share your data with payment processors, banks, and government agencies only where required by law (e.g., tax authorities, anti-money-laundering regulators). We never sell your data to third parties.

Third-Party Processors and Data Storage

Our cuanwin138 infrastructure involves third-party services. Payment processors (local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment) receive your payment data and hold it according to their own privacy policies. Our servers may sit outside Indonesia, but we maintain encryption and access controls to keep your data protected regardless of physical location. We use secure data-centre operators that comply with international security standards.

We do not allow marketing partners, analytics firms, or other vendors access to your personal data. We use only essential third parties: payment processors, server hosts, and email delivery services. Each processor signs a data-protection agreement with us that restricts how they can use your information.

Your Rights and Data Retention

You have the right to request access to your personal data, correct inaccurate information, and ask us to delete your data (subject to legal obligations to retain it). We keep account data for as long as your cuanwin138 account is active. After you close your account, we retain identity documents for 7 years for compliance purposes, and transaction records for 5 years for tax and fraud investigation. All other data is deleted within 30 days of account closure.

To exercise your rights—to see what data we hold on you, correct it, or request deletion—contact our support team. We will respond within 14 days of your request.

Cookies and Automated Data Collection

We use cookies to keep you logged in, remember your preferences, and detect fraud. These are essential for cuanwin138 to function. You can disable cookies in your browser settings, but this may prevent you from logging in. We do not use cookies for marketing or tracking outside cuanwin138.

Updates to This Policy

We update this privacy notice from time to time as our practices change or as law requires. We will notify you of material changes by email at least 30 days before they take effect. Your continued use of cuanwin138 after such notice means you accept the updated policy.

Contact cuanwin138

If you have questions about this privacy notice, wish to exercise your data rights, or believe we have mishandled your information, contact our support team:

We take your privacy seriously. cuanwin138 is committed to protecting your personal data and responding promptly to any concerns. If you are not satisfied with our response, you may file a complaint with the data-protection authority in your jurisdiction.

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